VitalUty Wellness

Privacy Policy

VitalUty Wellness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications, including SMS/text messaging.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Health-related information provided during care
  • Appointment and communication preferences

How We Use Your Information

Your information may be used to:

  • Schedule and manage appointments
  • Provide healthcare services
  • Send appointment reminders and follow-up communications
  • Respond to inquiries and customer service requests
  • Improve our services and patient experience

SMS/Text Messaging Communications

By providing your phone number, you consent to receive SMS/text messages from VitalUty Wellness. These messages may include appointment reminders, service updates, and important notifications related to your care.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at 319-693-8800.

We do not share, sell, or rent your phone number or SMS consent information to third parties for marketing purposes.

Sharing of Information

We do not sell or rent your personal information. We may share information only as necessary to:

  • Provide services through trusted third-party platforms (e.g., scheduling or communication systems)
  • Comply with legal or regulatory requirements
  • Protect the safety, rights, or property of our patients and organization

HIPAA and Health Information

As a healthcare provider, we take reasonable measures to protect your health information in accordance with applicable laws and regulations. However, SMS/text messaging is not always a secure form of communication, and sensitive information should not be transmitted via text.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

Your Choices

  • You may opt out of SMS communications at any time by replying STOP
  • You may contact us to update or correct your information

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact:

VitalUty Wellness
Phone: 319-693-8800
Email: [email protected]