Privacy Policy

1. Information We Collect

We may collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Appointment requests
• Health and wellness information you voluntarily provide
• Communication preferences

We may also collect certain technical information automatically through cookies, analytics, and website technologies.

2. How We Use Information

Information may be used to:

• Schedule and manage appointments
• Provide healthcare and wellness services
• Respond to inquiries
• Send appointment reminders
• Provide customer support
• Improve website functionality and user experience
• Send optional promotional communications when consent has been provided
• Comply with legal and regulatory obligations

3. SMS/Text Messaging Communications

By providing your mobile phone number and opting in through our website, forms, appointment requests, scheduling systems, or other communication methods, you consent to receive SMS/text messages from VitalUty Wellness related to:

• Appointment reminders
• Scheduling updates
• Customer support communications
• Account notifications
• Wellness-related communications
• Optional marketing or promotional messages when separately consented to

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe or HELP for assistance.

Consent to receive text messages is not a condition of purchase, treatment, or services.

We maintain records of SMS consent, including timestamps, form submissions, and communication preferences where applicable.

4. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in consent and mobile phone numbers will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent will not be shared with any third parties except:

• Messaging providers
• Telecommunications carriers
• Vendors necessary to deliver SMS services
• Entities required by law

5. Healthcare & HIPAA Considerations

VitalUty Wellness takes reasonable administrative, technical, and physical safeguards to protect personal and health information.

Standard SMS/text messaging may not always be fully secure. Patients should avoid sending highly sensitive medical or personal information through unsecured text messaging unless specifically instructed otherwise by VitalUty Wellness staff.

6. Cookies & Analytics

Our website may use cookies and analytics technologies to improve website functionality, personalize content, analyze traffic, and enhance user experience.

7. Third-Party Services

We may use third-party service providers to support website hosting, scheduling, analytics, communications, payment processing, and other operational services.

8. Data Security

We implement reasonable safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.

9. Your Rights & Choices

You may request access to your information, request corrections, opt out of marketing communications, or request deletion of certain data where permitted by law.

10. SMS Terms & Conditions

For additional information regarding SMS communications, please review our SMS Terms & Conditions.

11. Changes to This Privacy Policy

VitalUty Wellness may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information

VitalUty Wellness
Cedar Rapids, Iowa

Phone: (319) 693-8800
Email: [email protected]

Website: www.vitaluty.com